Shipping policy

Shipping Policy

Thank you for shopping at Q9 Sport. We aim to provide fast and reliable delivery for all online orders placed through our website.

Delivery Inside Qatar

We offer delivery across Qatar for orders placed on our website.

  • Delivery inside Doha: 20 QAR
  • Delivery outside Doha: 35 QAR

For normal days, orders confirmed before 8:00 PM are usually eligible for same-day delivery inside Doha, depending on order volume, product availability, and delivery schedule.

Orders confirmed after 8:00 PM are usually delivered on the next day.

Delivery Time

Delivery time may vary depending on the customer’s location, order confirmation time, product availability, and any customization requests such as name printing, number printing, or patches.

Customized products may require additional preparation time before delivery.

Store Pickup

Customers may also choose to pick up their orders from one of our Q9 Sport store locations, subject to stock availability and order confirmation.

Q9 Sport Store Locations

Ezdan Mall – Al Gharafa
First Floor, near Gate 4.

Doha Mall
First Floor, in front of Lulu Hypermarket.

Al Mirqab Mall
Ground Floor.

International Shipping

Q9 Sport offers shipping to Gulf countries and worldwide destinations.

International shipping fees and delivery times may vary depending on the destination country, shipping method, customs process, and courier availability.

Customers outside Qatar can contact us before placing an order to confirm the shipping cost and estimated delivery time.

Order Confirmation

After placing your order, our team may contact you through phone, WhatsApp, or email to confirm order details, delivery address, size, customization details, and payment method when needed.

Please make sure your contact information and delivery address are accurate to avoid any delivery delays.

Payment Methods

Available payment methods may include:

  • Cash on Delivery inside Qatar
  • Card Payment
  • Fawran Payment

Available payment options may vary depending on order type, delivery location, and checkout availability.

Shipping & Delivery Charges

Shipping and delivery charges are generally non-refundable unless the return or exchange is due to an error from Q9 Sport, such as sending the wrong item or a defective product.

Delivery Issues

If there is any issue with your delivery, such as a delay, incorrect item, missing item, or damaged product, please contact us as soon as possible so our team can assist you.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Phone / WhatsApp: +974 7070 4858
Website: https://www.q9-sport.com/

You can also contact us through direct messages on our official social media pages.

Important Notes

Q9 Sport reserves the right to update shipping fees, delivery areas, and delivery time estimates when necessary.

This shipping policy applies to orders placed through our website and deliveries arranged by Q9 Sport in Qatar and internationally.