شروط الخدمة

Welcome to Q9 Sport (https://www.q9-sport.com/) (the "Website"). These Terms of Service ("Terms") govern your access to and use of our Website, including any content, functionality, and services offered on or through the Website, and your purchase of sportswear, football kits, and related products ("Products") from us. Our physical store locations are at Ezdan Mall (Al Gharaffa, First Floor, Gate 4) and Dar Al Salam Mall (Gate 2).

Please read these Terms carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Website.

1. About Us Q9 Sport ("we", "us", "our") is a retailer specializing in sportswear and football kits, operating in Qatar. Our contact phone number is +974 7070 4858. Communication can also be made via messages on our official pages.

2. Use of the Website

Eligibility: To use this Website and purchase Products, you must be at least 18 years old or the age of legal majority in your jurisdiction and capable of entering into a binding contract.
Permitted Use: You are granted a limited license to access and use the Website for your personal, non-commercial use to browse and purchase our Products, and to engage with the content provided, in accordance with these Terms.
Prohibited Uses: You agree not to use the Website in any way that violates any applicable Qatari or international law, for any fraudulent purposes, to transmit unsolicited advertising, or to engage in any activity that could disable, overburden, damage, or impair the site.

3. Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

4. Products and Pricing

Product Descriptions: We endeavor to ensure that all details, descriptions, and images of Products appearing on the Website are as accurate as possible. However, we do not warrant that the product descriptions, colors, information or other content available on the Website are accurate, complete, reliable, current, or error-free.
Pricing: All prices for Products are displayed in Qatari Riyal (QAR) and are subject to change without notice. Prices displayed on the Website do not include shipping costs, which will be added to your total order price.
Availability: All Products are subject to availability. We reserve the right to limit the quantity of Products we supply.
Errors: If a Product is listed at an incorrect price or with incorrect information, we shall have the right to refuse or cancel any orders placed for the Product listed incorrectly. If payment has been processed, a refund will be issued.

5. Orders, Payment, and Cancellation

Order Placement: By placing an order, you are offering to purchase a Product on and subject to these Terms.
Payment: We accept payment methods as displayed at the checkout. You confirm that the payment information provided is yours or that you are authorized to use it.
Order Confirmation: Upon receiving your order, we will send you an order confirmation. This is not an acceptance of your order; a contract is formed once the goods are dispatched.
Right to Refuse/Cancel Orders: We reserve the right to refuse or cancel any order for reasons including product unavailability or errors in product/pricing information.

6. Shipping Policy All online purchases from Q9 Sport are subject to our Shipping Policy, which is incorporated by reference into these Terms. Our Shipping Policy can be found here: [Link to your Q9 Sport Shipping Policy]

7. Refund and Exchange Policy All requests for refunds and exchanges are governed by our Refund and Exchange Policy, which is incorporated by reference into these Terms. Our Refund and Exchange Policy can be found here: [Link to your Q9 Sport Refund and Exchange Policy]

8. Intellectual Property Rights

The Website and its entire contents, features, and functionality are owned by Q9 Sport or its licensors and are protected by copyright, trademark, and other intellectual property laws.
The "Q9 Sport" name, logo, and all related marks are trademarks of Q9 Sport. You must not use such marks without prior written permission.

9. Disclaimer of Warranties The Website and Products are provided on an "AS IS" and "AS AVAILABLE" basis. Q9 Sport makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the Products. Your use of this Website is at your sole risk.

10. Limitation on Liability To the fullest extent permissible by law, Q9 Sport disclaims all warranties. Q9 Sport will not be liable for any damages arising from the use of this Website or from Products purchased, including direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification You agree to indemnify, defend, and hold harmless Q9 Sport and its personnel from all losses, expenses, damages, and costs resulting from any violation of these Terms or any activity related to your account.

12. Privacy Policy Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy, which informs users of our data collection practices. Our Privacy Policy can be found here: [Link to your Q9 Sport Privacy Policy]

13. Governing Law and Jurisdiction These Terms and any dispute arising from them shall be governed by the laws of the State of Qatar. Any legal proceeding shall be instituted exclusively in the courts of Qatar.

14. Changes to Terms of Service We reserve the right to update or change these Terms of Service by posting updates on our website. Your continued use of the Website following such changes constitutes acceptance of those changes.

15. Contact Information Questions about the Terms of Service should be sent to us via:

Phone: +974 7070 4858
Page Messages: Through our official social media pages or any contact form on our Website (https://www.q9-sport.com/). (We do not primarily use email for customer service inquiries regarding these terms).